Dauterive Hospital is committed to providing you with the best available healthcare and wants to offer you easy and reliable billing services.

For the convenience of our patients, Dauterive Hospital provides several ways to access patient account information or have your questions answered regarding billing, insurance and/or financial matters.

Patient Account Web Site

Simply click on the icon above to access your patient account information. You will be asked to enter the patient account number, social security number and date of birth.  This website will allow you to do the following:

• Make credit or debit card payments
• Obtain:
  • Current Balances
  • Original Balances
  • Admit and Discharge Dates
  • Payments Posted
  • Adjustments Posted
  • Summary of All Charges

Customer Service Line

Questions about your Dauterive patient account can also be answered by phone, 24 hours a day/seven days a week. Customer Serivce Line: (866) 793-0547

Customer Service Representatives are available to assist you M-F, 8 AM - 5 PM (Central Time). After hours, the automated line will allow you to access the following patient account information:

• Account Balances
• Last Insurance Payment Amount and Date
• Payment Address
• Request a Detailed Bill

If you prefer to inquire about your bill at the Dauterive Hospital Business Office, 8 AM - 5 PM. No appointment is necessary. If you prefer to visit our business office, you may do so Monday through Friday from 8 AM - 5 PM. The hospital is located at 600 N. Lewis Avenue, New Iberia, Louisiana.

Registration Information

Registration/PBX is available 24 hours a day, seven days a week to assist you and your staff at 337-365-7311. During the weekday Monday through Friday, ask for extension 4408 for direct assistance from someone at the Registration Information Desk.

You also may contact the Registration Manager directly at 337-374-4146.

Dauterive Hospital will request a deposit from all patients with a deductible or co-insurance amount due. Deposit amounts are calculated using an estimate of the total charges associated with the hospital stay keyed at the time of registration.

Business Office personnel will file a claim with your insurance carrier(s) and follow-up with them to assure the account is settled quickly.