Billing Inquiries / Registration Information
Dauterive Hospital is committed to providing you with the best available healthcare and wants to offer you easy and reliable billing services. For the convenience of our patients, Dauterive Hospital provides several ways to access patient account information or have your questions answered regarding billing, insurance and/or financial matters.
PATIENT ACCOUNT WEBSITE
Simply click on the icon above to access your patient account information. You will be asked to enter the patient account number, social security number and date of birth. This website will allow you to do the following:
- Make credit or debit card payments
- Obtain: Current Balances / Original Balances / Admit and Discharge Dates / Payments Posted / Adjustments Posted / Summary of All Charges
CUSTOMER SERVICE LINE
Questions about your Dauterive patient account can also be answered by phone, 24 hours a day/seven days a week.
CUSTOMER SERVICE LINE: 1-866-793-0547
Customer Service Representatives are available to assist you M-F, 8 AM - 5 PM (Central Time). After hours, the automated line will allow you to access the following patient account information:
- Account Balances / Last Insurance Payment Amount and Date / Payment Address / Request a Detailed Bill
If you prefer to inquire about your bill at the Dauterive Hospital Business Office, HOURS OF OPERATION are 8 AM - 5 PM. No appointment is necessary.If you prefer to visit our business office, you may do so Monday through Friday from 8:00 a.m. until 5:00 p.m. The hospital is located at 600 N. Lewis Avenue, New Iberia, Louisiana.
Registration Information
Registration/PBX is available 24 hours a day, 7 days a week. Someone is always available to assist you and your staff by calling (337) 365-7311. During the day, Monday through Friday, ask for extension 4408 for direct assistance with someone at our Registration Information Desk.
You may also contact the Registration Manager at (337) 374-4146 to assist you with any concerns you may have.
Inpatient Registration Information
The hospital will request a deposit from all patients with deductible or co-insurance amount due. The deposit is calculated using an estimate of the total charges associated with the hospital stay keyed at the time of registration. Business Office Personnel will file a claim to your insurance carrier(s) and follow-up with them to assure the account is settled quickly.
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